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Vinted Users Share Frustration Over Size Changes

Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.

Social Media Reaction

Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted because of the remapping.

The company said the revised method more closely matches other platforms.

They have suggested members to check their listings and manually change the size where appropriate, causing user dissatisfaction.

Size Classification Updates

Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter and a range for example S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.

User Stories

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Necessary Adjustments

A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.

Service Background

The platform boasts over 100 million users, with 18 million British users.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update to its shipping options after backlash from users.

About the author

Deanna Chavez

A seasoned entrepreneur and business strategist with over a decade of experience in scaling startups and fostering innovation.

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